Research
Technology Focus
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Technology FocusNewsletter Articles
Empathy and Design Thinking
December 2012
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Cross-ChannelNewsletter Articles
Omni-Channel Architecture Part 3
November 2012
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Cross-Channel
Newsletter Articles
Omni-Channel Architecture Part 2
November 2012
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Technology Focus
Newsletter Articles
Customer Service and the Art of Denial: Tips for a Successful Migration
October 2012
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Cross-Channel
Newsletter Articles
Omni-Channel Architecture Part 1
October 2012
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Business StrategyNewsletter Articles
Getting Over the Cloud
October 2012
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MobileNewsletter Articles
Motorola’s Wireless Solutions Strategy: Give the People What They Want
September 2012
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Technology Focus
Newsletter Articles
Cool Tech Alert: Browsing Gets Visual
August 2012
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Technology Focus
Newsletter Articles
Your Experience Platform: Oracle Progress Report
July 2012
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Technology Focus
Newsletter Articles
The Retail IT Brain Drain: Shouldn’t Retail Mean These Jobs Too?
June 2012
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Technology Industry InsightsNewsletter Articles
DemandWare XChange: Substance In The Cloud
May 2012
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Technology Focus
Newsletter Articles
Facebook Open Graph and Graphite: Can F-Commerce Succeed?
April 2012