Research
Retail Performance
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Consumer InsightsBenchmarks
What Makes An Excellent Customer Experience? Customers And Retailers Weigh In
February 2023
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Technology FocusNewsletter Articles
‘A Chain Is Only As Strong As Its Weakest Link’
February 2023
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Loyalty/CRMNewsletter Articles
Sneak Peak At Our Upcoming Customer Experience Report
December 2022
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Industry IssuesNewsletter Articles
Heads Down & Fingers Crossed: Retailers Go Into The Final Holiday Sprint
November 2022
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Pricing and PromotionsNewsletter Articles
Retail Tech: Who’s Driving The Agenda Here?
October 2022
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DisruptorsNewsletter Articles
Why Are Black Friday Sales Still Newsworthy?
October 2022
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Business IntelligenceNewsletter Articles
Where’s Real The Value In New KPIs?
August 2022
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Retail PerformanceNewsletter Articles
New KPIs Push And Pull With Gut Feel
August 2022
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Workforce ManagementNewsletter Articles
Uncharted Workforce Data: Big Retailers Have The Advantage
July 2022
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eCommerceNewsletter Articles
The Open Voice Network: Working To Make Voice Technology Trustworthy
June 2022
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Business Intelligence
Benchmarks
How Retailers Are Operationalizing Analytics With New KPIs Sponsored by: Manhattan Associates , Fluent Commerce
June 2022
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Industry Issues
Newsletter Articles
The Pandemic Lockdown: A Dubious Anniversary
April 2022