Research
Loyalty/CRM
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Pricing and PromotionsNewsletter Articles
Sympathy For The (Discount) Devil
July 2014
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Store OperationsNewsletter Articles
Flipping the Perspective on In-Store Technology
May 2014
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Security and PrivacyNewsletter Articles
The Customer Privacy Paradox
April 2014
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MarketingNewsletter Articles
Celebrity Deathmatch: DMP vs. CRM
November 2013
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Marketing
Newsletter Articles
Everyone Hates Groupon: Me Too
October 2013
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MobileNewsletter Articles
Mobile App is to Mobile Sites as Personalization is to Convenience
September 2013
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Business StrategyNewsletter Articles
Retail Personalization vs. Profiling: Why I’ll Never Buy a New Audi
September 2013
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Marketing
Benchmarks
Retail Marketing 2013: Organizational Drift
August 2013
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Marketing
Newsletter Articles
Context Wins Out Over Personalization?
August 2013
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Loyalty/CRMNewsletter Articles
Loyalty And Service: Old School Irrationality vs. New School ‘Efficiency’
June 2013
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Pricing and Promotions
Benchmarks
Tough Love: An In-Depth Look at Retail Pricing Practices
April 2013
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Cross-ChannelNewsletter Articles
What Can You Do With A Digital Camera These Days?
March 2013