Research
Cross-Channel
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Cross-ChannelNewsletter Articles
Salesforce Connections 2024: So Far, So Fast
July 2024
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Cross-Channel
Newsletter Articles
What Will It Take To Merge The Physical And Digital Worlds For Retail?
September 2023
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Cross-Channel
Newsletter Articles
Returns: A Big Issue That’s Getting Bigger
June 2023
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Cross-Channel
Newsletter Articles
APTOS Engage 2023: Embracing Unified Commerce
June 2023
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Consumer InsightsBenchmarks
What Makes An Excellent Customer Experience? Customers And Retailers Weigh In
February 2023
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Social ChannelsNewsletter Articles
What’s In A Word? ‘Re-Shopping’
January 2023
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Cross-Channel
Newsletter Articles
What Could Tomorrow Look Like In Stores?
October 2022
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Store OperationsNewsletter Articles
The Thing About Stores Is…
September 2022
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Store Operations
Newsletter Articles
What Can Stores Do That Amazon Can’t?
August 2022
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Store Operations
Benchmarks
What Can Retailers Do In Stores That Amazon Still Can’t? Sponsored by: Aptos , Cloudera , Fluent Commerce
August 2022
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eCommerceNewsletter Articles
The Open Voice Network: Working To Make Voice Technology Trustworthy
June 2022
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Technology FocusNewsletter Articles
Salesforce Connections ‘22: The Trail Goes On
June 2022