Research
Consumer Insights
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Business IntelligenceBenchmarks
Location Analytics: New Data, New Opportunities
January 2018
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Business Intelligence
Benchmarks
Analytics eBook: The Case For Location-based Intelligence in Retail
January 2018
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Consumer InsightsNewsletter Articles
Why Is Customer Service Still So Awful?
August 2017
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Consumer Insights
Newsletter Articles
The ‘Retail Apocalypse’ Is Fake News: Just Ask The Consumer
August 2017
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Consumer Insights
Newsletter Articles
He Said/She Said: What’s Really Going On Across Channels?
July 2017
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Consumer Insights
Newsletter Articles
What Will Fix Stores?
June 2017
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Consumer Insights
Newsletter Articles
Moving Past the World of ‘Not Exactly’
June 2017
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Consumer Insights
Newsletter Articles
In Praise Of The Sole Proprietor
February 2017
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Consumer Insights
Newsletter Articles
Holiday 2016 In Review: Musings That May Lead To Insight
January 2017
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Consumer Insights
Newsletter Articles
Is Brick And Mortar Thanksgiving Weekend Fun To Shop Again?
December 2016
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Consumer Insights
Newsletter Articles
Forecasts, Blind Faith And The Holiday Season
November 2016
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Cross-ChannelNewsletter Articles
Uncharted RSR: Profitability Of Multi-Channel Shoppers By Vertical
November 2016