Research
Consumer Insights
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Consumer InsightsBenchmarks
What Makes An Excellent Customer Experience? Customers And Retailers Weigh In
February 2023
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Consumer Insights
Newsletter Articles
He Said/She Said: Retailers Give Themselves High Marks (And Customers Disagree)
January 2023
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Loyalty/CRMNewsletter Articles
Sneak Peak At Our Upcoming Customer Experience Report
December 2022
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Consumer Insights
Newsletter Articles
Consumers To Retailers: ‘We Need To Talk!’
November 2022
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Pricing and PromotionsNewsletter Articles
Retail Tech: Who’s Driving The Agenda Here?
October 2022
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Pricing and Promotions
Newsletter Articles
Dynamic Pricing? Fuhgeddaboudit
August 2022
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eCommerceNewsletter Articles
The Online Conundrum
February 2022
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Retail PerformanceBenchmarks
RSR’s Annual Evaluation Of Retailers’ Website Performance Sponsored by: Yottaa
November 2021
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Retail Performance
Newsletter Articles
Retail And Reflections On The Politicization Of Everything
September 2021
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Retail Performance
Newsletter Articles
Halloween As A Harbinger For The Holiday Season
August 2021
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Consumer Insights
Newsletter Articles
When The Customer Most Certainly Doesn’t Come First
July 2021
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Retail Performance
Newsletter Articles
Hard-Hit Retailers Hope That ‘Revenge Shopping’ Will Be A Thing
April 2021