While retailers know that keeping up with consumer expectations on the customer-facing side of the business should help to increase top line sales, new
operating efficiencies will be how retailers create profits. And it takes technology-enabled innovation to execute on both sides of the business.

This begs some questions: how are retailers managing these changes? What do they see as their biggest challenges, and which technologies will help
them to become innovation leaders?

103 retailers responded to our in-depth survey on this very topic. The resulting 21 data charts and 25 pages of analysis are available FOR FREE to
all registered users.